customer-engagement
knowledge-base
knowledge-base-articles

Get articles

Returns a paginated list of articles. Optionally filter by search expression, tag, or workflow status. Results are sorted by last updated date in descending order by default.

get/knowledge-base/1/articles

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token
    • or API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic

Query parameters

searchExpstring

Search expression to filter articles by name or content.

tagstring

Filter articles by tag name.

status'PUBLISHED' | 'DRAFT'

Workflow status of the article.

Example:PUBLISHED

Filter by workflow status.

pageinteger

Results page to retrieve (0..N).

sizeinteger

Number of records per page.

sortstring

Sort criteria in format 'field,direction'. Sortable fields: name, createdAt, lastUpdatedAt, workflowStatus, lastPublishedAt.

Response

Articles returned successfully

Example response

{
  "results": [
    {
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "name": "Getting Started with SMS API",
      "status": "PUBLISHED",
      "tags": [
        "sms",
        "api"
      ],
      "lastUpdatedAt": "2025-06-15T14:20:00Z",
      "scope": "INTERNAL",
      "source": "CONFLUENCE",
      "visibility": "PUBLIC",
      "breadcrumb": [
        "Documentation",
        "API Guides"
      ]
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.