INinfobip
customer-engagement
conversations
working-hours

Get working hours

Use this method to get single working hours.

get/ccaas/1/working-hours/{id}

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token
    • or API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic

Path parameters

idstring required

Working hours Id to get.

Response

OK

idstring

Working hours Id.

timezonestring required

Timezone in which working hours apply. TZ database name from IANA time zone database

messagestring required

Message to be sent as an auto-reply message to the customer.

namestring required

Working hours name.

enabledboolean

Working hours enable/disable toggle.

isDefaultboolean

Default working hours.

closeConversationsboolean

Close conversation created outside of working hours toggle.

sendAwayMessageEveryOOWHPeriodboolean

Example response

{
  "id": "07ad4193-4354-488c-b45f-293dfa4c90fb",
  "timezone": "Etc/UTC",
  "message": "We're out of office, come back another time, thank you!",
  "workWeek": {
    "MONDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "TUESDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "WEDNESDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "THURSDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "FRIDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "SATURDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    },
    "SUNDAY": {
      "startTime": 0,
      "endTime": 1440,
      "enabled": true
    }
  },
  "name": "My Working Hours",
  "enabled": true,
  "isDefault": true,
  "closeConversations": false,
  "holidays": [
    {
      "id": "aae9b06f-a323-4c9c-b807-7a9e4e015405",
      "workingHoursId": "07ad4193-4354-488c-b45f-293dfa4c90fb",
      "name": "New Year's Day",
      "startDate": "2021-01-01",
      "endDate": "2021-01-01",
      "enabled": true
    },
    {
      "id": "6bfb9b10-caec-4f53-85a9-b87da6afa88f",
      "workingHoursId": "07ad4193-4354-488c-b45f-293dfa4c90fb",
      "name": "My Holiday",
      "startDate": "2021-06-09",
      "endDate": "2021-06-09",
      "enabled": false
    }
  ]
}

Changes

No recorded changes to this operation across all 1 revision of this API.