INinfobip
customer-engagement
conversations
waiting-strategies-calls

Get all waiting strategies

Use this method to retrieve all waiting strategies. <a href="https://www.infobip.com/docs/conversations/supervisor-guide#waiting-strategy-digital-channels" target="_blank">More info</a>.

get/ccaas/voice/2/waiting-strategies

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic
    • or OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token

Query parameters

queueIdstring

Optional filter. Queue id.

pageNumberinteger

Optional filter. Page number.

pageSizeinteger

Optional filter. Page size.

sortDirectionstring

Optional filter. This parameter is used to order your results. If an order is not given, the default order DESC will be applied. Supported values are ASC and DESC.

sortBystring

Optional filter. This parameter is used to specify sort criteria. If a criteria is not given, the default criteria CREATED_AT will be applied. Supported values are NAME and CREATED_AT.

Response

OK

idstring

Unique id of the waiting strategy.

namestring

Waiting strategy name.

conditionType'SENDER' | 'QUEUE'

Defines which waiting strategy entity the condition applies to. Once defined, cannot be changed.

conditionB979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866Condition

Defines how the 'condition' field is built, e.g., if 'SENDER', the condition is an object with an array of senders.

createdAtstring date-time

Time at which the waiting strategy was created.

updatedAtstring date-time

Time stamp when waiting strategy is updated.

Changes

No recorded changes to this operation across all 1 revision of this API.