Create hold configuration

Use this endpoint to create a new hold configuration, together with queues it is applied to. <a href="https://www.infobip.com/docs/conversations/calls#call-on-hold-set-up-calls" target="_blank">More info</a>.

post/ccaas/voice/2/hold-configs-per-queue

Request

Base URL
https://api.infobip.com (the document declares no server; this is the origin it was published from)
Auth
- API key in header Authorization
- or API key in header Authorization
- or HTTP basic
- or OAuth 2
  Client credentials
  Token URL: https://api.infobip.com/auth/1/oauth2/token

Request body

idstring

Unique id of the hold configuration.

namestring required

Hold configuration name.

createdAtstring

updatedAtstring

queueIdsstring[] required

Specifies which queues is the given hold config applied to. Empty list is supported for default config.

enabledboolean

defaultboolean

Example request

{
  "id": "63a99eb0b8863d4d26678000",
  "name": "Hold Config Name",
  "onHoldMusic": {
    "enabled": true,
    "useDefault": false,
    "fileAudioSource": {
      "fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb1124"
    }
  },
  "announcementMessage": {
    "audioSourceType": "TTS",
    "ttsAudioSource": {
      "text": "Hello this a text to speech message",
      "language": "English",
      "voice": {
        "name": "Test",
        "gender": "FEMALE"
      },
      "speechRate": 1,
      "fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb1125"
    },
    "fileAudioSource": {
      "fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb116"
    },
    "duration": {
      "unit": [
        "SECONDS",
        "MINUTES",
        "HOURS"
      ],
      "value": 2
    }
  },
  "default": false,
  "enabled": true,
  "queueIds": [
    "FD80A6AA8E0DB8A5165276570943D8CF",
    "A4BBE5D92667EEAB69860D457E877A59"
  ],
  "createdAt": "2022-12-10T13:45:00.777+0000",
  "updatedAt": "2022-12-10T13:45:00.777+0000"
}

Response