Create bot

Use this method to create a bot. <a href="https://www.infobip.com/docs/conversations/supervisor-guide#connect-external-bots-self-service-automation" target="_blank">More info</a>

post/ccaas/1/bots

Request

Base URL
https://api.infobip.com (the document declares no server; this is the origin it was published from)
Auth
- OAuth 2
  Client credentials
  Token URL: https://api.infobip.com/auth/1/oauth2/token
- or API key in header Authorization
- or API key in header Authorization
- or HTTP basic

Request body

idstring

displayNamestring required

Bot name to be displayed.

webhookUrlstring

Webhook url the message will be forwarded to.

destinationstring required

Bot destination phone number, FB messenger Id or live chat widget Id.

enabledboolean

Bot enable/disable toggle.

messagePersistencePolicy'PERSIST_ALL' | 'PERSIST_NONE'

Message persistence policy. If set to PERSIST_NONE, messages exchanged between customers and bot will not be persisted to the database nor visible to agents once they take over the conversation.

sessionTimeoutInSecinteger

Time elapsed from last client message, after which conversation will be closed. If not set, conversation will be closed after 24 hours.

webhookHeadersobject

webhookEventUrlstring

Webhook url on which will be automatically forwarded all events.

webhookEventHeadersobject

Example request

{
  "displayName": "My Whatsapp Bot",
  "webhookUrl": "www.webhookurl.com/link1",
  "destination": "447492263897",
  "channel": "WHATSAPP",
  "messagePersistencePolicy": "PERSIST_ALL",
  "enabled": true,
  "sessionTimeoutInSec": 120
}

Response