customer-engagement
conversations
conversation-notes

Get notes

Use this method to get a list of notes from conversation with pagination. <a href="https://www.infobip.com/docs/conversations-api/notes" target="_blank">More info</a>

get/ccaas/1/conversations/{conversationId}/notes

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token
    • or API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic

Path parameters

conversationIdstring required

Id of the conversation to get notes from.

Query parameters

limitinteger

Size of the result page.

pageinteger

Number of the current page.

orderBystring

This parameter is used to order your results. If an order is not given, the default order id:asc will be applied. Possible ordering fields are properties. Ordering direction can be specified with modifiers asc for the ascending ordering or desc for the descending one.

Response

OK

Example response

{
  "notes": [
    {
      "id": "9bdb00a1-70f8-4838-ae4b-58fa3e7c93b4",
      "conversationId": "4461ea29-c09e-4ba8-a751-df86cf0a0eb9",
      "agentId": "c856e230-a8cd-498b-9996-42bbed35029a",
      "type": "INTERNAL",
      "content": "Note content 1",
      "createdAt": "2024-01-01T00:00:00.000+00:00",
      "updatedAt": "2024-01-01T00:00:00.000+00:00"
    },
    {
      "id": "10ae8597-029d-4d6b-bf9f-d22c67b4fa42",
      "conversationId": "4461ea29-c09e-4ba8-a751-df86cf0a0eb9",
      "agentId": "c856e230-a8cd-498b-9996-42bbed35029a",
      "type": "INTERNAL",
      "content": "Note content 2",
      "createdAt": "2024-01-01T00:00:00.000+00:00",
      "updatedAt": "2024-01-01T00:00:00.000+00:00"
    }
  ],
  "pagination": {
    "totalItems": 2,
    "page": 0,
    "limit": 10,
    "orderBy": "id:ASC"
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.