INinfobip
customer-engagement
conversations
waiting-strategies-calls

Get waiting strategy

Use this method to retrieve a waiting strategy by its Id. <a href="https://www.infobip.com/docs/conversations/supervisor-guide#waiting-strategy-digital-channels" target="_blank">More info</a>.

get/ccaas/voice/2/waiting-strategies/{id}

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic
    • or OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token

Path parameters

idstring required

Id of the Waiting Strategy to get.

Response

OK

idstring

Unique id of the waiting strategy.

namestring

Waiting strategy name.

conditionType'SENDER' | 'QUEUE'

Defines which waiting strategy entity the condition applies to. Once defined, cannot be changed.

conditionB979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866Condition

Defines how the 'condition' field is built, e.g., if 'SENDER', the condition is an object with an array of senders.

createdAtstring date-time

Time at which the waiting strategy was created.

updatedAtstring date-time

Time stamp when waiting strategy is updated.

Changes

No recorded changes to this operation across all 1 revision of this API.