customer-engagement
conversations
transfer-strategy-calls

Get transfer strategy

Use this endpoint to get a Transfer Strategy. <a href="https://www.infobip.com/docs/conversations/calls#custom-transfer-music-and-message-set-up-calls" target="_blank">More info</a>.

get/ccaas/voice/2/transfer-configs/transfer-strategy

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic
    • or OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token

Response

OK

idstring

Unique id of the transfer strategy.

createdAtstring
updatedAtstring

Example response

{
  "id": "642bf5f4ff5dd177aeb00889",
  "musicOnHold": {
    "enabled": true,
    "useDefault": false,
    "fileAudioSource": {
      "fileDescriptor": "f829e911-8439-4321-aa25-23b321e1a9cb"
    }
  },
  "announcementMessage": {
    "enabled": true,
    "audioSourceType": "TTS",
    "ttsAudioSource": {
      "text": "You're are being transferred...",
      "language": "en",
      "voice": {
        "name": "Joanna",
        "gender": "FEMALE"
      },
      "speechRate": 1
    },
    "fileAudioSource": null,
    "repeatInterval": {
      "unit": "SECONDS",
      "value": 5
    }
  },
  "createdAt": "2023-04-04T10:03:32.729Z",
  "updatedAt": "2023-04-06T11:22:18.149Z"
}

Changes

No recorded changes to this operation across all 1 revision of this API.