INinfobip
customer-engagement
conversations
agent-configuration-calls

Get agent configuration

Use this method to retrieve the current agent-specific configuration.

get/ccca/1/agent-configs/{agentId}

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic
    • or OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token

Path parameters

agentIdstring required

Agent ID used to retrieve the configuration.

Response

OK

wrapUpSecondsinteger

Wrap up length in seconds specific to the agent. Null if not set, in which case account wrap up time should be used. <a href="https://www.infobip.com/docs/conversations/calls#wrap-up-window-agent-guide" target="_blank">More info</a>.

Changes

No recorded changes to this operation across all 1 revision of this API.