Transfer call to external number

Use this method to transfer the call to an external phone number. Depending on the Transfer to External Number configuration, the Agent can transfer the call to any valid phone number or only to the numbers in the People with the external_number tag. <a href="https://www.infobip.com/docs/conversations/calls#transfer-to-external-number-agent-guide" target="_blank">More info</a>.

patch/ccaas/voice/2/conversation/{conversationId}/transfer/external-number

Request

Base URL
https://api.infobip.com (the document declares no server; this is the origin it was published from)
Auth
- API key in header Authorization
- or API key in header Authorization
- or HTTP basic
- or OAuth 2
  Client credentials
  Token URL: https://api.infobip.com/auth/1/oauth2/token

Path parameters

conversationIdstring required

Conversation ID whose call is being transferred.

Request body

externalNumberstring

Valid phone number in the E.164 format to which a call should be transferred.

fromstring

Caller identifier. Must be a phone number in the E.164 format

Example request

{
  "externalNumber": "41792036727",
  "from": "41793026834"
}

Response

Status'SUCCESS' | 'ERROR'

messagestring

Changes

No recorded changes to this operation across all 1 revision of this API.