customer-engagement
context
summaries

Get latest person summary

Returns the latest summary for the person identified by personId, together with the latest value of each fact compiled across their interactions. Returns 404 when the person has no summary yet.

get/context/1/summary/person/{personId}

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token
    • or API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic

Path parameters

personIdinteger required

Numeric person identifier within the calling account.

Example:12345

Response

OK - the latest summary for the person

summarystring required

LLM-generated summary of this person's interaction history.

createdAtstring date-time required

Timestamp (UTC, ISO-8601) when this summary was generated and persisted.

Example response

{
  "summary": "Returning customer who recently upgraded their mobile plan and has repeatedly asked about international roaming fees.",
  "facts": [
    {
      "name": "preferred_language",
      "value": "English"
    }
  ],
  "createdAt": "2026-09-15T10:12:33.421Z"
}

Changes

No recorded changes to this operation across all 1 revision of this API.