INinfobip
customer-engagement
conversations
recording-configuration-calls

Update agent recording configuration

Use this method to create or update an agent recording configuration. <a href="https://www.infobip.com/docs/conversations/calls#recording-set-up-calls" target="_blank">More info</a>.

put/ccaas/voice/2/agent-recording-configs/{agentId}

Request

  • Base URL
    https://api.infobip.com (the document declares no server; this is the origin it was published from)
  • Auth
    • API key in header Authorization
    • or API key in header Authorization
    • or HTTP basic
    • or OAuth 2
      Client credentials
      Token URL: https://api.infobip.com/auth/1/oauth2/token

Path parameters

agentIdstring required

Agent id of agent recording config to update.

Request body

agentIdstring required

ID of the agent to which the recording configuration belongs.

inboundboolean

Inbound record call direction enabled. At least one of the parameters 'inbound' or 'outbound' must be set to true.

outboundboolean

Outbound record call direction enabled. At least one of the parameters 'inbound' or 'outbound' must be set to true.

mediaType'AUDIO' | 'AUDIO_AND_VIDEO' required

Specifies whether the recording should be done on audio or both audio and video.

useDefaultboolean

Use account recording config as default.

enabledboolean
enabledChangedAtinteger

Example request

{
  "agentId": "05261D01CC88F5A8C0C7C3A1EF74E430",
  "inbound": true,
  "outbound": true,
  "mediaType": "AUDIO_AND_VIDEO",
  "useDefault": true,
  "enabled": false,
  "enabledChangedAt": 1622024333000
}

Response

OK

agentIdstring required

ID of the agent to which the recording configuration belongs.

inboundboolean

Inbound record call direction enabled. At least one of the parameters 'inbound' or 'outbound' must be set to true.

outboundboolean

Outbound record call direction enabled. At least one of the parameters 'inbound' or 'outbound' must be set to true.

mediaType'AUDIO' | 'AUDIO_AND_VIDEO' required

Specifies whether the recording should be done on audio or both audio and video.

useDefaultboolean

Use account recording config as default.

enabledboolean
enabledChangedAtinteger

Example response

{
  "agentId": "05261D01CC88F5A8C0C7C3A1EF74E430",
  "inbound": true,
  "outbound": true,
  "mediaType": "AUDIO_AND_VIDEO",
  "useDefault": true,
  "enabled": false,
  "enabledChangedAt": 1622024333000
}

Changes

No recorded changes to this operation across all 1 revision of this API.