Update account wrap up configuration

Use this method to update account wrap up configuration. Wrap up is the time after a call during which an agent's status is still BUSY. Default wrap up time is 30 seconds. <a href="https://www.infobip.com/docs/conversations/calls#wrap-up-window-agent-guide" target="_blank">More info</a>.

put/ccaas/voice/2/account-wrap-up-config

Request

Base URL
https://api.infobip.com (the document declares no server; this is the origin it was published from)
Auth
- API key in header Authorization
- or API key in header Authorization
- or HTTP basic
- or OAuth 2
  Client credentials
  Token URL: https://api.infobip.com/auth/1/oauth2/token

Request body

wrapUpSecondsinteger required

Wrap up duration.

canExtendWrapUpboolean required

Determines if agents can extend wrap up time.

enabledboolean required

Determines if wrap up is enabled for the account.

Example request

{
  "wrapUpSeconds": 30,
  "canExtendWrapUp": true,
  "enabled": true
}

Response