customer-engagement
context
memories
Get person interaction memories
Returns a paginated list of interaction memories recorded for the person identified by personId, each with its own topics and facts. Supports sorting via the orderBy and direction query parameters.
get/context/1/memories/person/{personId}
Request
- Base URLhttps://api.infobip.com (the document declares no server; this is the origin it was published from)
- Auth
- OAuth 2Client credentialsToken URL: https://api.infobip.com/auth/1/oauth2/token
- or API key in header Authorization
- or API key in header Authorization
- or HTTP basic
Path parameters
personIdinteger required
Numeric person identifier within the calling account.
Example:12345
Query parameters
pageinteger
Zero-based page index. Defaults to 0.
sizeinteger
Page size. Must be between 1 and 50. Defaults to 20.
Example:20
orderBy'CREATED_AT' | 'UPDATED_AT'
Field to sort by. Allowed values: CREATED_AT, UPDATED_AT. Defaults to UPDATED_AT.
Example:UPDATED_AT
direction'ASC' | 'DESC'
Sort direction. Allowed values: ASC, DESC. Defaults to DESC.
Example:DESC
Response
OK - a page of interaction memories for the person
Example response
{
"results": [
{
"interactionId": "7f3b1c2a-9d4e-4b1a-8c5d-1a2b3c4d5e6f",
"createdAt": "2026-09-15T10:12:33.421Z",
"updatedAt": "2026-09-15T10:18:04.112Z",
"summary": "Customer asked to upgrade their mobile plan to a higher data tier.",
"sentiment": "POSITIVE",
"facts": [
{
"name": "preferred_language",
"value": "English",
"createdAt": "2026-09-15T10:12:33.421Z"
}
],
"memoryTopic": {
"outcome": "RESOLVED",
"outcomeReason": "Customer confirmed the plan upgrade and agreed to the new monthly price.",
"topics": [
{
"topic": "plan_upgrade",
"outcome": "RESOLVED",
"outcomeReason": "Agent confirmed activation of the new plan."
}
]
}
}
]
}Changes
No recorded changes to this operation across all 1 revision of this API.