customer-engagement
conversations
hold-configuration-calls
Get hold configuration
Use this endpoint to get a single hold configuration by its id. <a href="https://www.infobip.com/docs/conversations/calls#call-on-hold-set-up-calls" target="_blank">More info</a>.
get/ccaas/voice/2/hold-configs-per-queue/{id}
Request
- Base URLhttps://api.infobip.com (the document declares no server; this is the origin it was published from)
- Auth
- API key in header Authorization
- or API key in header Authorization
- or HTTP basic
- or OAuth 2Client credentialsToken URL: https://api.infobip.com/auth/1/oauth2/token
Path parameters
idstring required
Id of the Hold Configuration to get.
Response
OK
Example response
{
"id": "63a99eb0b8863d4d26678000",
"name": "Hold Config Name",
"onHoldMusic": {
"enabled": true,
"useDefault": false,
"fileAudioSource": {
"fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb1124"
}
},
"announcementMessage": {
"audioSourceType": "TTS",
"ttsAudioSource": {
"text": "Hello this a text to speech message",
"language": "English",
"voice": {
"name": "Test",
"gender": "FEMALE"
},
"speechRate": 1,
"fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb1125"
},
"fileAudioSource": {
"fileDescriptor": "eea6b505-6e67-420a-b1a2-2307fafb116"
},
"duration": {
"unit": [
"SECONDS",
"MINUTES",
"HOURS"
],
"value": 2
}
},
"default": false,
"enabled": true,
"queueIds": [
"FD80A6AA8E0DB8A5165276570943D8CF",
"A4BBE5D92667EEAB69860D457E877A59"
],
"createdAt": "2022-12-10T13:45:00.777+0000",
"updatedAt": "2022-12-10T13:45:00.777+0000"
}Changes
No recorded changes to this operation across all 1 revision of this API.