customer_service

Mark Not A Ticket

Close the ticket, hide it from the CS queues and counts, and list the sender so their future mail never opens a CS ticket. NOT spam: nothing is blocked and the mail is kept -- see service.mark_ticket_not_a_ticket and not_a_ticket.py. Gated like mark_spam (ticket-kind grant or assignee). Undone from System settings (DELETE /api/system/not-a-ticket-senders/{id}).

post/api/cs/tickets/{ticket_id}/not-a-ticket

Request

  • Base URL: https://api.pigeonly.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.pigeonly.com/api/cs/tickets/{ticket_id}/not-a-ticket
  • Auth: none declared

Path parameters

ticket_idstring uuid required

Request body

scopestring

Response

Successful Response

object required

Changes

No recorded changes to this operation across all 1 revision of this API.