customer_service

End This Phone Ticket Without A Call

End a phone ticket that was started from an email ticket and never dialled from. Solved, which closes it (CS-59), by the statuses every ticket has; no new status. Frederick, 2026-09-21: "You should not be able to have a second disposition." stays true: only a ticket with NO call on it can be ended here, and a ticket with a call is ended by that call's disposition. 409 with the server's sentence for any other ticket.

post/api/cs/tickets/{ticket_id}/end-without-a-call

Request

  • Base URL: https://api.pigeonly.com (the document declares no server; this is the origin it was published from)
  • URL: https://api.pigeonly.com/api/cs/tickets/{ticket_id}/end-without-a-call
  • Auth: none declared

Path parameters

ticket_idstring uuid required

Response

Successful Response

object required

Changes

No recorded changes to this operation across all 1 revision of this API.