List Held Mail

The mail held for this rule, oldest first: sender, subject, when it arrived and, once released, what became of it.

Frederick, 2026-10-07 (#2284): a sender a person marked as spam or marketing opens no ticket, so this list is the only place the desk can see what the rule is holding back. Same audience as the rule list above. The desk screen that shows it does not exist yet (OPEN_ITEMS CS-HELD-1); the route is what a screen, or a person with the API, reads today. state is held (waiting), released (replayed by a revoke) or all.