Get Feature Flags

Enable the OpenIntake dev GPT-Live browser pilot

Whether cases feature is enabled for this customer

Whether leads feature is enabled for this customer

Whether messages feature is enabled for this customer

Whether case notes feature is enabled for this customer

Whether known contacts feature is enabled for this customer

Whether inquiries feature is enabled for this customer

Whether reports feature is enabled for this customer

Whether availability blocks feature is enabled for this customer

Whether outbound leads feature is enabled for this customer

Whether staff management feature is enabled for this customer

Whether PracticePanther integration is enabled for this customer

Whether lead scoring is enabled for this customer

Whether Settlement Metrics and TV pairing are enabled

Whether chat widget feature is enabled for this customer

Whether info request SMS feature is enabled for this customer

Whether the Google Workspace integration (calendar/directory) is enabled for this customer (key kept as google_calendar_enabled for compatibility)

Whether Microsoft 365 integration is enabled for this customer

Whether Zoho integration is enabled for this customer

Whether RingCentral integration is enabled for this customer

Whether SmartAdvocate integration is enabled for this customer

Whether intake forms feature is enabled for this customer

Whether business hours feature is enabled for this customer

Whether Filevine integration is enabled for this customer

Whether VXT integration is enabled for this customer

Whether Lead Docket integration is enabled for this customer

Whether completed-chat Lead Docket opportunity delivery is enabled for this customer

Whether Croo integration is enabled for this customer

Whether the Intakes page (imported intake recordings) is enabled for this customer

Whether realtime transcript webhook ingestion is enabled for this customer

Whether the live (mid-call) lead scoring tool is enabled for this customer

Whether DocuSign integration is enabled for this customer

Whether the Zapier integration is enabled for this customer

Whether completed-chat Zapier routing is enabled for this customer

Whether the Law Firm Info Prompt (AI Prompt) settings card is shown for this customer

Whether end users can correct case matches (change matched case / re-run matching) on the call detail page

Whether the Granola meeting-notes integration is enabled for this customer

Whether staged RingCentral outbound calls graduate into canonical call records for this customer

Whether the Google Drive transcript-filing automation is enabled for this customer

Whether Google contacts sync is enabled for this customer (scopes only for now; no sync behavior yet)

Whether Google email (Gmail) sync is enabled for this customer (scopes only for now; no sync behavior yet)

Whether the Clio Manage integration is enabled for this customer

Whether the Clio Grow integration is enabled for this customer

Whether case matching uses the Google Drive matter mirror as the case provider for this customer

Whether Google contacts are proposed for sync into the customer's RingCentral address book (separate RC contacts app)

Whether custom trigger webhook endpoints are enabled for this customer

Whether the GoHighLevel integration is enabled for this customer

Whether the OneDrive integration (call transcript/recording upload) is enabled for this customer

Whether OneDrive uploads are named by local call time and caller name, without the call-id suffix

Whether the Outlook intake mailbox integration (delegated sign-in and inbox polling) is enabled for this customer

Whether Partner Leads (outside lead partners POSTing leads to /v1/referrals with an API key) is enabled for this customer

Whether Inbox Automation (screening and extracting intake mail per inbox profile) is enabled for this customer

Whether Blocked Callers (a list of blocked phone numbers whose calls and chats can be refused transfers and/or produce no notifications) is enabled for this customer

Whether every inbound human call creates a lead, even ones classified as not substantial or as an inquiry

Whether Vapi-native transferCall warm transfers (Vapi owns the Twilio bridge) are enabled for this customer — records the whole parent Twilio call so the post-transfer staff conversation is captured. Distinct from VXT blind transfers and the attended-transfer (provider-bypass) flow

Whether the Transfer Destinations settings page (named transfer phone numbers) is enabled for this customer

Whether test calls resolve dynamic transfers to each destination's test phone number instead of the real number

Whether the NetSapiens PBX integration (CDR mirroring, staff-leg recordings, event subscriptions) is enabled for this customer

Whether the on-call hours settings card is enabled for this customer

Whether bounce-back handling is enabled: calls to a bounce-back number are matched to the caller's recent transferred-out call and the original conversation is injected into the bounce-back squad

Whether the Transfer Metrics dashboard (team pickup/missed rates) is visible to this customer's admins

Whether answered transfers hold their pipeline for the staff-side PBX recording to be fetched, transcribed, and stitched (full-conversation grading/summaries)

Whether outbound leads we never reached a live person on are automatically re-dialed on the customer's callback stage ladder

Whether the outbound texting program (missed-call and after-hours texts) is available to this customer; texts only send once it is also armed in outbound settings

Whether the referral portal (standalone login portal for outside referrers + Referrals dashboard tab) is enabled

Whether the Negotiations tab (transferred calls containing settlement-negotiation conversation) is visible to this customer's admins

Whether the Texts page (two-way SMS threads with contacts) is visible to this customer's admins and staff

Whether intake interview lines run their interview and produce a filled Word document after each call

Whether the Calls page and call details are hidden from this customer's admins and staff

Whether the Analytics tab (call volume, answer rates, outcomes and leads over time) is visible to this customer's admins

Whether inbound calls are screened for automated appointment reminders, each emailed to the firm's appointment reminder recipients