Developer
Developer - Call Quality

Get Call Quality Metrics

Get time-bucketed call quality metrics across all customers.

Buckets by Call.created_at (UTC date_trunc) so quality maps to when the call happened, not when it was graded. Rates are null (not 0) when the denominator is 0 so charts can show gaps instead of fake zeros.

get/developer/call-quality-metrics

Query parameters

periodstring
customer_idstring uuid nullable

Filter to one customer; omit for all customers

Filter to one customer; omit for all customers

Response

Successful Response

periodstring required

Requested period: 7d|30d|90d|all

bucketstring required

Bucket granularity used: day|week|month

customer_idstring uuid nullable

Customer filter applied, or null for all customers

Changes

No recorded changes to this endpoint across all 2 revisions of this API.