Developer
Developer - Debug

Update Active Call Check

Update the active call check setting for the current customer.

This endpoint is restricted to developer users only. Toggles whether active call checking is disabled for call screening.

  • disable_active_call_check: Set to true to disable active call checking

When disabled, the system will not check if the screener is already on an active call before initiating a new screening call. This is a workaround for cases where calls are incorrectly showing as still in progress.

patch/developer/active-call-check

Request body

disable_active_call_checkboolean required

Set to true to disable active call checking (workaround for calls incorrectly showing as in progress)

Response

Successful Response

customer_idstring uuid required

The customer ID

disable_active_call_checkboolean required

Whether active call checking is disabled for screening

Changes

No recorded changes to this endpoint across all 1 revision of this API.