Servicedesk

Service Desk - ticket detail

Changed on

Requires permission: IT

One ticket with its conversation thread, the Staff Lifecycle request behind it (when it has one), the requester's Panoptic record and their recent ticket history. Requires the IT permission.

get/ServiceDesk/Tickets/{ticketId}

Request

  • Base URL: https://api.tonbridge.school
  • URL: https://api.tonbridge.school/ServiceDesk/Tickets/{ticketId}
  • Auth: HTTP bearer

Path parameters

ticketIdinteger required

Response

Success

descriptionHtmlstring nullable

Changes

  • f55bd7543d72Revision changes
    • info

      added the optional property ///// to the response with the status

  • 05c7190a0463Revision changes
    • info

      added the optional property // to the response with the status

    • info

      added the optional property ///// to the response with the status