Servicedesk
Check the helpdesk for new mentions now
Changed onRequires permission: IT
Runs one pass of the mention sweep and reports what it found. The sweep no longer runs on a timer — it was the largest consumer of the Freshservice rate limit the whole School shares — so this is what makes new mentions appear. A pass is bounded by a time budget and by the rate limit, so a long backfill is worked through over several presses rather than in one request.
post/ServiceDesk/Mentions/Sweep
Request
- Base URL: https://api.tonbridge.school
- URL: https://api.tonbridge.school/ServiceDesk/Mentions/Sweep
- Auth: HTTP bearer
Response
Success - Sweep ran
Changes
- info
endpoint added
- info