Servicedesk

Service Desk - statistics

Changed on

Requires permission: IT

Volume, response and resolution figures over a rolling window, for the caller's own tickets or the whole helpdesk. Requires the IT permission.

get/ServiceDesk/Stats

Request

  • Base URL: https://api.tonbridge.school
  • URL: https://api.tonbridge.school/ServiceDesk/Stats
  • Auth: HTTP bearer

Query parameters

daysinteger nullable
everyoneboolean nullable

Response

Success

daysinteger
everyoneboolean
createdinteger
resolvedinteger
openNowinteger
overdueNowinteger
medianFirstResponseHoursnumber double nullable
medianResolutionHoursnumber double nullable
warningstring nullable

Changes