Servicedesk

Service Desk - mention inbox

Changed on

Requires permission: IT

Tickets the caller was looped into by somebody else's private note, newest first. Built by the background sweep, since Freshservice cannot be queried on note contents. Requires the IT permission.

get/ServiceDesk/Mentions

Request

  • Base URL: https://api.tonbridge.school
  • URL: https://api.tonbridge.school/ServiceDesk/Mentions
  • Auth: HTTP bearer

Query parameters

includeHandledboolean nullable
pageinteger nullable

Response

Success

unreadCountinteger
lastScanUtcstring date-time nullable

Changes