Servicedesk

Service Desk - record your Freshservice agent id

Changed on

Requires permission: IT

Stores the caller's agent id so the module can work without agent-read access on the API key, or clears it. Requires the IT permission.

post/ServiceDesk/Identity

Request

  • Base URL: https://api.tonbridge.school
  • URL: https://api.tonbridge.school/ServiceDesk/Identity
  • Auth: HTTP bearer

Request body

agentIdstring nullable
useSuggestedboolean
displayNamestring nullable
clearboolean

Response

Success

isAgentboolean
agentIdstring nullable
agentNamestring nullable

Changes