Ticket

Find tickets by session query

Resolves contacts (sessions) matching the given identifiers (at most 100) and returns their tickets as { tickets, count, totalCount }. Archived, hidden, spam and merged-duplicate tickets are excluded and at most 500 tickets are returned. Pass at least one of email, userId, phone or customData.TIN.

get/tickets/by-session-query

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/tickets/by-session-query
  • Auth
    HTTP bearer

Query parameters

emailstring
userIdstring
phonestring
customData.TINstring

Headers

projectstring required

Response

Ok

unknown required

Changes

No recorded changes to this operation across all 56 revisions of this API.