Ticket

Set the composer draft message

Changed on

Stage a drafted reply in the ticket's dashboard composer. content is either a Markdown string (converted server-side to the composer's rich-text format) or a TipTap doc. The draft appears instantly in the composer of everyone viewing the ticket; nothing is sent to the customer. It replaces any previous draft and is cleared automatically when a reply is sent or the draft is dismissed in the composer.

put/tickets/{ticketId}/draft-message

Request

  • Base URL
    https://api.gleap.io/v3
  • URL
    https://api.gleap.io/v3/tickets/{ticketId}/draft-message
  • Auth
    HTTP bearer

Path parameters

ticketIdstring required

Headers

projectstring required

Request body

contentunknown required

Response

Ok

unknown required

Changes