SPsparkvault
help-desk

Change a team's help desk settings

Changed on

Set the team's alias and assignment mode. A team back on both defaults keeps no settings. Org admins only, from their own session; the organization must hold the help desk.

put/products/help-desk/teams/{team_id}

Request

Path parameters

team_idstring required

Request body

aliasstring nullable

1 to 31 lowercase letters, digits and single hyphens, starting with a letter, and neither a reserved mailbox name nor one that reads as SparkVault; unique at the desk. Null returns the team to the default alias.

assignment_mode'claim' | 'balanced'

Response

The team's settings as stored.

Changes

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  • 56d7c265a77aRevision changes
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