help-desk

Save a reply for reuse: the organization's (admins) or a team's (its members and admins). A desk keeps at most 500 saved replies, holding 2 MiB of text between them (each counted as its title and body take in the list), so one list answers them all. The organization must hold the help desk.

post/products/help-desk/saved-replies

Request

Request body

titlestring required
body_markupstring required

Safe markup, at most 65536 bytes.

scope'org' | 'team' required

org: every operator uses it, admins keep it. team: that team's members use and keep it.

team_idstring

With scope team.

Response

The saved reply.

Changes

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status