help-desk

Save the routing rules

Changed on

Save the whole ordered list against the version the admin loaded: a rule without rule_id is new, and a saved rule missing from the list is removed. At most 100 rules; one save adds, changes or removes at most 99. Rules run once, when a request is created, and the first enabled rule that matches wins. Org admins only, from their own session; the organization must hold the help desk.

put/products/help-desk/routing-rules

Request

Request body

versioninteger required

The version the list was loaded at; 0 before the first save.

Response

The rules as saved.

Changes

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status