SPsparkvault
help-desk

Download the help desk analytics as CSV

Changed on

The same report as GET /products/help-desk/analytics, as one RFC 4180 table section,subject,metric,value, one record per figure. A cell a spreadsheet would run as a formula is written as text. The operator breakdown is written for org admins alone. Any member, from their own session.

get/products/help-desk/analytics/export.csv

Request

Query parameters

fromstring required

The first day, YYYY-MM-DD, in the organization's time zone.

tostring required

The last day, YYYY-MM-DD.

team_idstring

One team's figures instead of the desk's.

operator_idstring

One operator's row alone in the operator breakdown.

Response

The report, as an attachment.

Changes

  • a9a10e328ba5Revision changes
    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

  • 56d7c265a77aRevision changes
    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status