Apply the routing rules to existing tickets
Changed onStart a job that routes every live ticket nobody is assigned to, as it stood when the job started, by the saved rules: the first rule a ticket matches sets its team and priority and adds its tags, as at its arrival. Assigned and closed tickets are left as they are. Org admins only, from their own session, with a Full License; the organization must hold the help desk.
Request
- Base URLhttps://api.sparkvault.com/v1
- AuthHTTP bearer
- TypeScripthttps://skmtc.dev/sparkvault/apis/sparkvault-api/docs/products/help-desk/routing-rules/apply/post.tsA function with typed inputs. Its response is checked against the schema.
Response
The job, queued; a re-apply already queued or running is answered instead.
Changes
- info
the response property
/became required for the status - info
the response property
/became required for the status - info
the response property
/became required for the status - info
the response property
/became required for the status - info
the response property
became required for the status - info
the response property
became required for the status - info
the response property
became required for the status - info
the response property
became required for the status - info
the response property
/became required for the status - info
the response property
/became required for the status - info
the response property
/became required for the status - info
the response property
/became required for the status - info
added the required property
/to the response with the status - info
added the required property
/to the response with the status - info
added the required property
/to the response with the status - info
added the required property
/to the response with the status
- info
- breaking
the response property
/became nullable for the status - breaking
the response property
/became nullable for the status - breaking
the response property
/became nullable for the status - breaking
the response property
/became nullable for the status
- breaking