help-desk

Deactivate the help desk

Changed on

Turn the desk off: it stops taking customers at once, its access to its vault is withdrawn, and its email setup is released. Its settings and requests stay, unreadable by anyone until the desk is activated again with the vault's key. Deactivating again finishes a deactivation cut short. Open to an organization whose subscription lapsed. Org admins only, from their own session.

post/products/help-desk/deactivate

Request

Response

The settings as they stand; null for a desk never activated.

Changes

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      the response property became required for the status

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      the response property became required for the status

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      added the required property / to the response with the status

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    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status