SPsparkvault
hd

List the customer's requests

Changed on

The customer's own requests, a page at a time: the open ones, or the closed ones. With number, the one request of the customer's that number names, whatever its status, or none.

get/hd/desks/{desk_id}/tickets

Request

Path parameters

desk_idstring required

The desk, as its lookup answered it.

Query parameters

status'open' | 'closed'

open: requests still open, waiting on the customer or on hold. closed: requests resolved or closed.

numberinteger

A request number: answers that one request when it is the customer's, else none.

cursorstring

Continuation token from the previous page.

Headers

X-SV-Client'help-desk-portal' required

Names the portal. A request without it answers 400 CLIENT_HEADER_REQUIRED.

Response

A page of the customer's requests.

Changes

  • a9a10e328ba5Revision changes
    • info

      the response property / became required for the status

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      the response property / became required for the status

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      the response property / became required for the status

    • info

      the response property became required for the status

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      the response property became required for the status

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      the response property became required for the status

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      the response property became required for the status

    • info

      the response property / became required for the status

    • info

      the response property / became required for the status

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      the response property / became required for the status

    • info

      the response property / became required for the status

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      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

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      added the required property / to the response with the status

    • info

      added the required property / to the response with the status

  • 56d7c265a77aRevision changes
    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status

    • breaking

      the response property / became nullable for the status