Read one of the customer's requests

Changed on Oct 28, 2026

The request, as its customer reads it, with the first page of its timeline: public events only, each through the customer field allowlist.

get/hd/desks/{desk_id}/tickets/{number}

Request

Base URL
https://api.sparkvault.com/v1
Auth
HTTP bearer
TypeScript
https://skmtc.dev/sparkvault/apis/sparkvault-api/docs/hd/desks/:desk_id/tickets/:number/get.ts
A function with typed inputs. Its response is checked against the schema.

Path parameters

desk_idstring required

The desk, as its lookup answered it.

numberstring required

The request's number at the desk.

Query parameters

responsestring

Optional public operator reply ID from a feedback email. Validated against this request without recording a vote.

Headers

X-SV-Client'help-desk-portal' required

Names the portal. A request without it answers 400 CLIENT_HEADER_REQUIRED.

Response

The request and its timeline's first page.

Changes

Oct 28, 2026a9a10e328ba5 Revision changes
- info
  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property became required for the status
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  the response property became required for the status
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  the response property became required for the status
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  the response property became required for the status
- info
  the response property became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  the response property / became required for the status
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  added the required property / to the response with the status
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  added the required property / to the response with the status
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  added the required property / to the response with the status
- info
  added the required property / to the response with the status
- info
  added the required property / to the response with the status
Oct 28, 202656d7c265a77a Revision changes
- breaking
  the response property / became nullable for the status
- breaking
  the response property / became nullable for the status
- breaking
  the response property / became nullable for the status
- breaking
  the response property / became nullable for the status
- breaking
  the response property / became nullable for the status

Operation history (5 revisions)