hd

Open a draft request

Changed on

A draft the customer's files upload against until it is sent as a request (POST /hd/desks/{desk_id}/tickets). A draft takes the customer's files for a day: after that no file uploads into it, no request is sent from it, and it is removed. A file uploaded into it that no sent request carries is deleted at its upload's pending_until.

post/hd/desks/{desk_id}/drafts

Request

Path parameters

desk_idstring required

The desk, as its lookup answered it.

Headers

X-SV-Client'help-desk-portal' required

Names the portal. A request without it answers 400 CLIENT_HEADER_REQUIRED.

Response

The draft.

Changes

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