Turn a request's update emails off or on

Changed on Oct 28, 2026

Set whether the desk emails the customer updates on one of their requests; setting what is set changes nothing.

put/hd/desks/{desk_id}/tickets/{number}/mute

Request

Base URL
https://api.sparkvault.com/v1
Auth
HTTP bearer
TypeScript
https://skmtc.dev/sparkvault/apis/sparkvault-api/docs/hd/desks/:desk_id/tickets/:number/mute/put.ts
A function with typed inputs. Its response is checked against the schema.

Path parameters

desk_idstring required

The desk, as its lookup answered it.

numberstring required

The request's number at the desk.

Headers

X-SV-Client'help-desk-portal' required

Names the portal. A request without it answers 400 CLIENT_HEADER_REQUIRED.

Request body

mutedboolean required

True turns the request's update emails off; false turns them on.

Response

The request's update emails are as asked.

Changes

Oct 28, 2026a9a10e328ba5 Revision changes
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Oct 28, 202656d7c265a77a Revision changes
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Operation history (3 revisions)