Mark a request resolved

Changed on Oct 28, 2026

The customer marks their own request resolved, on a desk that lets its customers do so. A request already closed stays as it is.

post/hd/desks/{desk_id}/tickets/{number}/resolve

Request

Base URL
https://api.sparkvault.com/v1
Auth
HTTP bearer
TypeScript
https://skmtc.dev/sparkvault/apis/sparkvault-api/docs/hd/desks/:desk_id/tickets/:number/resolve/post.ts
A function with typed inputs. Its response is checked against the schema.

Path parameters

desk_idstring required

The desk, as its lookup answered it.

numberstring required

The request's number at the desk.

Headers

X-SV-Client'help-desk-portal' required

Names the portal. A request without it answers 400 CLIENT_HEADER_REQUIRED.

Response

The request is resolved.

Changes

Oct 28, 2026a9a10e328ba5 Revision changes
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  added the required property / to the response with the status
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  added the required property / to the response with the status
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  added the required property / to the response with the status
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  added the required property / to the response with the status
Oct 28, 202656d7c265a77a Revision changes
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  the response property / became nullable for the status
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- breaking
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Operation history (3 revisions)