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Schema
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Filter operations

account6

analytics6

api-keys3

apps22

audit-logs1

auth5

billing20

config1

domains8

entropy2

files5

hd29

get/hd/desksLook up a help desk by its host
get/hd/desks/{desk_id}/attachments/{attachment_id}/downloadDownload a file of a request
post/hd/desks/{desk_id}/auth/identity/completeComplete a Secure Identity sign-in
post/hd/desks/{desk_id}/auth/identity/refreshRenew a Secure Identity session
post/hd/desks/{desk_id}/auth/identity/startBegin a Secure Identity sign-in
post/hd/desks/{desk_id}/auth/logoutSign the customer out
post/hd/desks/{desk_id}/auth/pin/startEmail a sign-in code
post/hd/desks/{desk_id}/auth/pin/verifyVerify a sign-in code
get/hd/desks/{desk_id}/avatars/{avatar_handle}Read an operator's avatar
post/hd/desks/{desk_id}/draftsOpen a draft request
post/hd/desks/{desk_id}/drafts/{ticket_id}/attachments/initiateBegin a file's upload into a draft
delete/hd/desks/{desk_id}/drafts/{ticket_id}/attachments/{attachment_id}Cancel a file's upload into a draft
post/hd/desks/{desk_id}/kb/articles/{article_id}/helpfulSave whether a published article was helpful
post/hd/desks/{desk_id}/kb/eventsRecord a visible article view or submitted search
post/hd/desks/{desk_id}/kb/visitorCreate an anonymous knowledge base visitor
get/hd/desks/{desk_id}/meRead the signed-in customer
put/hd/desks/{desk_id}/meChange the signed-in customer
get/hd/desks/{desk_id}/ticketsList the customer's requests
post/hd/desks/{desk_id}/ticketsSend a request
get/hd/desks/{desk_id}/tickets/{number}Read one of the customer's requests
post/hd/desks/{desk_id}/tickets/{number}/attachments/initiateBegin a file's upload into a reply
delete/hd/desks/{desk_id}/tickets/{number}/attachments/{attachment_id}Cancel a file's upload into a reply
get/hd/desks/{desk_id}/tickets/{number}/eventsRead more of a request's timeline
post/hd/desks/{desk_id}/tickets/{number}/feedbackRate the support received on your request
put/hd/desks/{desk_id}/tickets/{number}/muteTurn a request's update emails off or on
post/hd/desks/{desk_id}/tickets/{number}/repliesReply on a request
post/hd/desks/{desk_id}/tickets/{number}/resolveMark a request resolved
get/hd/unsubscribeAsk to mute a request's update emails
post/hd/unsubscribeMute a request's update emails

health2

help-desk76

identity101

me10

messaging18

notify15

profile3

push-tokens2

settings2

sparklinks3

sparks9

structured-ingots6

teams6

unsubscribe2

users9

vaults48

hd

Changes to Mute a request's update emails

post/hd/unsubscribe

Oct 23, 2026ad4c62db5e08 Revision changes
- info
  endpoint added