business

List customer conversations

List one customer's Discovery AI conversations, newest first: each one's campaign, AI engine, and when it ran. Read one with business_customer_conversations_get_v2. The customer's Experience journeys are experience_customer_journeys_list_v2; their Research interviews are research_conversations_list_v2 with a customer segment.

get/api/v1/business/customer-conversations

Request

  • Base URL: https://point11.ai
  • URL: https://point11.ai/api/v1/business/customer-conversations
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://auth.point11.ai/oauth2/authorize, token URL https://auth.point11.ai/oauth2/token)

Query parameters

customerIdstring uuid required
limit25

Conversations come in pages of 25

cursorstring

Opaque cursor returned as nextCursor by the previous page

Headers

Point11-Organizationstring uuid

Organization to act in. Required for OAuth bearers; an API key acts in the organization that owns it.

Response

Success.

nextCursorstring nullable required
totalCountinteger required

Changes

No recorded changes to this operation across all 1 revision of this API.