business

Get customer conversations

Deprecated: use business.customer-conversations.get.v2 (business_customer_conversations_get_v2), which names no faviconLightUrl or faviconDarkUrl: a favicon is one image for both themes, faviconUrl. This version answers the same and names both, never sent. Get one of a customer's Discovery AI conversations by id: its transcript turns with cited sources and searches, and how each brand it mentioned scored.

get/api/v1/business/customer-conversations/{id}

Request

  • Base URL: https://point11.ai
  • URL: https://point11.ai/api/v1/business/customer-conversations/{id}
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://auth.point11.ai/oauth2/authorize, token URL https://auth.point11.ai/oauth2/token)

Path parameters

idstring uuid required

The Discovery conversation's id

Query parameters

customerIdstring uuid required

Headers

Point11-Organizationstring uuid

Organization to act in. Required for OAuth bearers; an API key acts in the organization that owns it.

Response

Success.

idstring uuid required
campaignIdstring uuid nullable required
campaignNamestring required
enginestring required
engineIdstring required
occurredAtstring date-time required

Changes

No recorded changes to this operation across all 1 revision of this API.