AI Inbox

Get Assignee Eligibility

Who can be given this conversation, and who cannot.

Read this before assigning: eligibility depends on the channel and on mailbox access, so a user who appears in /inbox/users is not necessarily assignable to THIS thread.

get/inbox/channels/{channel_id}/assignee-eligibility

Request

  • Base URL: https://be.graph8.com/api/v1
  • URL: https://be.graph8.com/api/v1/inbox/channels/{channel_id}/assignee-eligibility
  • Auth: HTTP bearer

Path parameters

channel_idstring required

Conversation id.

Query parameters

channel_type'email' | 'chat' | 'phone' | 'sms' | 'heyreach' | 'meetings' | 'support' | 'all' required

Which channel the conversation lives in. REQUIRED: the same id means different rows in different channels, so this is what identifies the conversation, not a filter.

Headers

Authorizationstring nullable
X-Target-Org-Idstring nullable

Response

Successful Response

dataInboxPayload required

An open envelope for a comment, an assignment or a workspace.

Open because a comment carries attachment refs and mention metadata that grow, and because an assignment result reports per-assignee outcomes.

Changes

No recorded changes to this operation across all 2 revisions of this API.