ELelevenlabs
Agents Platform

Resolve An Outbound Campaign Attention Item

Changed on

Close an attention item that can't be retried, recording how it was handled.

post/v1/convai/outbound-campaigns/attention/{attention_id}/resolve

Request

Path parameters

attention_idstring required

Headers

xi-api-keystring nullable

Your API key. This is required by most endpoints to access our API programmatically. You can view your xi-api-key using the 'Profile' tab on the website.

Request body

resolutionstring required

How the item was handled.

Response

Successful Response

attention_idstring required
campaign_idstring required
reasonstring required

The cause, such as agent_unavailable or phone_number_unavailable.

detailstring required

What went wrong and how to fix it.

status'open' | 'resolved' | 'retrying' required
retryableboolean required

Whether a retry places the calls the item holds back. Items that can't be retried are closed by resolving them.

resolutionstring nullable required

The note recorded on resolving the item.

created_at_unixinteger required
updated_at_unixinteger required

Changes