Sign in
Settings

Get Outbound Contact Windows

Changed on

Get the per-channel, per-weekday outbound contact windows for the customer.

Every time is in the firm's own timezone, echoed back as timezone.

get/settings/outbound-windows

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/settings/outbound-windows
  • Auth: none declared

Response

Successful Response

boundsobject required

Allowed bounds per channel. call widens with the developer-only extended calling window flag; text is unbounded

timezonestring required

The firm's IANA timezone. Every time above is stated in it -- never in Eastern by convention and never in the browser's zone

text_sending_enabledboolean

Whether a text program is enabled: missed-call fallback or automatic LeadDocket questionnaire invitations. Sending still requires eligibility and configured text hours.

skip_federal_holidaysboolean

When true, no outbound calls go out on a US federal public holiday (actual or observed date, in the firm's timezone). Texts are unaffected

hours_follow_lead_timezoneboolean

When true, calling hours are judged in each lead's own time zone: the lead_call windows in the lead's zone, with the call windows (firm time) as the location-unknown fallback — and a lead who can't be called right now is texted immediately, so the text windows are not used

Changes

  • d61063451a04Revision changes
    • ●

      added the new lead_call enum value to the // response property for the response status

    • ○

      added the optional property to the response with the status

  • dbd6e3ee7afeRevision changes
    • ○

      added the optional property to the response with the status