Settings

Update Inquiry Settings

Update inquiry notification settings for the customer.

Allows updating dry run mode and notification email recipients.

put/settings/inquiries

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/settings/inquiries
  • Auth: none declared

Request body

email_notifications_enabledboolean nullable

Whether automatic inquiry notification emails are enabled

dry_runboolean nullable

Whether inquiry notification emails require manual sending

notification_email_recipientsstring[] nullable

List of email addresses to receive inquiry notification emails

sms_notifications_enabledboolean nullable

Whether automatic inquiry notification SMS are enabled

notification_sms_recipientsstring[] nullable

List of phone numbers (E.164 format) to receive inquiry notification SMS

test_notifications_enabledboolean nullable

Whether notifications are sent for test calls and chats

followup_filter_enabledboolean nullable

Whether the LLM follow-up filter runs on inquiry classification

followup_filter_promptstring nullable

Custom follow-up criteria prompt; send null explicitly to reset to the default

sa_subject_enhancement_enabledboolean nullable

Whether to prefix the notification email subject with the SmartAdvocate case's team and a short summary of the ask (requires SmartAdvocate)

sa_case_link_enabledboolean nullable

Whether to include a link to the matched SmartAdvocate case in the notification email body (requires SmartAdvocate)

Response

Successful Response

email_notifications_enabledboolean required

Whether automatic inquiry notification emails are enabled

dry_runboolean required

Whether inquiry notification emails require manual sending

notification_email_recipientsstring[]

List of email addresses to receive inquiry notification emails

sms_notifications_enabledboolean required

Whether automatic inquiry notification SMS are enabled

notification_sms_recipientsstring[]

List of phone numbers (E.164 format) to receive inquiry notification SMS

test_notifications_enabledboolean required

Whether notifications are sent for test calls and chats

followup_filter_enabledboolean required

Whether the LLM follow-up filter runs on inquiry classification; when enabled, auto-notifications are only sent for inquiries requiring follow-up

followup_filter_promptstring nullable

Custom follow-up criteria prompt; null means the default criteria are used

followup_filter_default_promptstring required

The built-in default follow-up criteria (read-only, for display)

sa_subject_enhancement_enabledboolean

Whether to prefix the notification email subject with the SmartAdvocate case's team and a short summary of the ask (requires SmartAdvocate)

sa_case_link_enabledboolean

Whether to include a link to the matched SmartAdvocate case in the notification email body (requires SmartAdvocate)

Changes

No recorded changes to this operation across all 57 revisions of this API.