read

Fetch the full body of a customer-service thread: subject, all messages (direction, sender, body text, sentiment, urgenc

Fetch the full body of a customer-service thread: subject, all messages (direction, sender, body text, sentiment, urgency), AI summary, matched customer + product, and attention metadata. Use when a specific thread is referenced by id; never for browsing (use get_cs_attention for that).

post/api/v1/tools/get_cs_thread

Request

  • Base URL: https://app.magistry.io
  • URL: https://app.magistry.io/api/v1/tools/get_cs_thread
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://app.magistry.io/api/oauth/authorize, token URL https://app.magistry.io/api/oauth/token, scopes: cs:read)

Request body

thread_idstring uuid required

UUID of the cs_threads row.

Response

Tool result

okboolean required
resultunknown required

Changes

No recorded changes to this operation across all 2 revisions of this API.