read

Returns customer service threads that need attention for the current store. These are conversations flagged by severity

Returns customer service threads that need attention for the current store. These are conversations flagged by severity (anomaly / sentiment signals), unresolved, most urgent first. Use when asked about customer issues, support volume, or which customers require urgent follow-up.

post/api/v1/tools/get_cs_attention

Request

  • Base URL: https://app.magistry.io
  • URL: https://app.magistry.io/api/v1/tools/get_cs_attention
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://app.magistry.io/api/oauth/authorize, token URL https://app.magistry.io/api/oauth/token, scopes: cs:read)

Request body

limitinteger

Max threads to return (default 10, max 20).

Response

Tool result

okboolean required
resultunknown required

Changes

No recorded changes to this operation across all 3 revisions of this API.