read

Ask the CS Copilot about one thread — why the agent decided what it did, the customer history, which policy applied, or

Ask the CS Copilot about one thread — why the agent decided what it did, the customer history, which policy applied, or for a suggested/softened reply. Read-only: it answers from the agent's signal bundle + recorded decisions and never sends or changes anything.

post/api/v1/tools/cs_copilot_ask

Request

  • Base URL: https://app.magistry.io
  • URL: https://app.magistry.io/api/v1/tools/cs_copilot_ask
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://app.magistry.io/api/oauth/authorize, token URL https://app.magistry.io/api/oauth/token, scopes: cs:read)

Request body

thread_idstring uuid required
questionstring required

What to ask about this thread.

Response

Tool result

okboolean required
resultunknown required

Changes

No recorded changes to this operation across all 2 revisions of this API.