Web Chat

Remove Webchat Handoff Pool User

Take a person out of the handoff pool. 404 if they are not in it.

delete/webchat/handoff-pool/users/{user_id}

Request

  • Base URL: https://be.graph8.com/api/v1
  • URL: https://be.graph8.com/api/v1/webchat/handoff-pool/users/{user_id}
  • Auth: HTTP bearer

Path parameters

user_idstring required

Member user id.

Query parameters

pool'external' | 'internal' nullable

Only the row in this pool. Omitted removes the person or team from every pool. internal is graph8's own support widget.

chat_bot_idstring uuid nullable

Only the row scoped to this chat bot. Omitted removes it across every bot.

Headers

Authorizationstring nullable
X-Target-Org-Idstring nullable

Response

Successful Response

dataWebchatPayload required

An open envelope for one webchat object.

Open because the widget's config grows a field per product decision and a pinned schema would DROP it. Same choice the desk surface made.

Changes

No recorded changes to this operation across all 2 revisions of this API.